Entry Transfers
Entry Transfer Request Form
Use the form below if you wish to transfer your place/entry over to another event. Please provide as much information as you can. Incorrect or missing details may result in us being unable to process your transfer request. Terms and conditions apply as detailed in our Withdrawal Policy. Please do not waste our time and yours by requesting to transfer your place/entry less than 14 days before the event as it will not be accepted.
Where can I find my entry id Number?
You will find your five-digit entry ID number on your entry confirmation email. If you can’t locate your entry confirmation email, then your team leader (as designated on your entry) can use their email address to log in here, to view their entry. Once logged in, select the appropriate entry to see all the details. Near the top (immediately under the event title and above where it says ‘Step 1: Event Details’) there is a Unique Entrant Reference Number. This is your entry ID number.
What Happens Next?
After submitting a transfer request, you should receive confirmation of this on screen, almost immediately. A copy of your transfer request will also be sent to the email address provided. Please check your junk/spam folder for this if necessary.
All transfer requests will be collated and processed in one go, usually at the end of each week. Although this may be longer if we are away, for example, on annual leave or with other work. If a payment is due then we will send you an email detailing how to make payment online via our online entry system. Any monies owed will need to be paid before your transfer is completed.
You should receive an automatic entry confirmation email from us, with your new race entry details on, when your entry transfer has been completed. If you don’t receive this entry confirmation email in due course, please check your junk/spam folder. Your team leader (as designated on your entry) can also use their email address to log in here to see which event(s) they are currently entered into (and hence whether your transfer request has been carried out or not).
If you have any queries or problems, please contact us.
