How to Request an Entry Transfer
Use the form below to let us know which adventure race in 2021 you want to transfer your 2020 race entry over to. Please provide as much information as you can. Incorrect or missing details may result in us being unable to process your transfer request.
Multiple Entry Transfers
If you entered more than one event in 2020, you can either i) fill out the form once for each race entry, or ii) complete the form once for one of your race entries and provide details of the other entry transfers you’d like us to make in the ‘Any other comments/notes’ box.
NB. Any details you provide must be clear and concise otherwise they won’t be acted upon.
Where can I find my entry id Number?
You will find your five-digit entry ID number on your entry confirmation email. If you can’t locate your entry confirmation email, then your team leader (as designated on your entry) can use their email address to log in here, to view their entry. Once logged in, select the appropriate entry to see all the details. Near the top (immediately under the event title and above where it says ‘Step 1: Event Details’) there is a Unique Entrant Reference Number. This is your entry ID number.
What Happens Next?
After submitting a transfer request, you should receive confirmation of this on screen, almost immediately. A copy of your transfer request will also be sent to the email address provided (please check your junk/spam folder for this if necessary).
All transfer requests will be collated and processed in one go, usually at the end of each week. You should receive an automatic entry confirmation email from us, with your new race entry details on, when your entry transfer is completed. If you don’t receive this entry confirmation email in due course, please check your junk/spam folder. Your team leader (as designated on your entry) can also use their email address to log in here to see which event(s) they are currently entered into (and hence whether your 2020 race entry has been transferred over to a 2021 event or not).
If you have any problems, please contact us.