We’ve been busy these past few months building and putting together a brand new Questars online entry system from scratch. Today we are pleased to launch the first part of this new entry system and open entries to the first adventure race in 2022.
Pay First, Register Afterwards
One major difference is the entry process itself, and the order in which the different parts of the entry process are arranged. Previously, you provided all your team details first before going through to pay for your entry at the end of one continuous (and quite lengthy) process. This caused problems for some people. For example, it was not ideal for users…
- whose connection was interrupted midway through the entry process, or
- whose payment was unsuccessful, and ended up having to start the whole process over again, or
- who filled out all their team details only to find they’d been pipped to the post, and someone else had take the last remaining places
So we’ve turned the entry process on it’s head and streamlined it, to make it quicker and easier for you to enter a race, than ever before. There are now two separate parts to the entry process, which are as follows…
1. Entry & Payment
Now you pay for your entry first. Once payment has been been received, your entry into the named race is confirmed. You will then be sent an automatic email confirming your order (i.e. entry purchase). This email will contain your order number and a link where you’ll need to register the names and details of those taking part. Please check your junk/spam folder if you don’t receive this email in your inbox.
Click on the registration link in your order confirmation email to submit the participant/team details for your race entry. You can do this in your own time, whenever is convenient for you. There is no immediate rush for you to do this because your entry is confirmed by your payment. However, you do need to do it before the deadline which is two weeks before the event. This is so we can include named participants on the start list, allocate kayak slots and electronic score cards etc. We therefore recommend you don’t leave registering your participant/team details until the last minute just in case you forget or have any problems doing so.
Both parts (payment and registration) have been fully integrated and work seamlessly with this website. So you now remain on the Questars website throughout. You are no longer redirected to a different website to enter and make payment like in the past.